Privacy Policy

Privacy Policy and Information Notice on Processing of Personal Data

The website www.braaaapgoat.com  is managed by the sole proprietorship “Braaaap Goat”. The personal data, namely all the information that identifies you as persons directly or indirectly, which you provide optionally and compulsorily when you visit the website or when you log in – register as a member-user for various services provided by Braaaapgoat and any additional personal data will be requested in the future -at the stage of ordering products or communicating with us -is collected, processed, transferred, saved and used by our sole proprietorship as data controller, as well as by service providers including data processors and service providers.

We take the protection of your privacy and personal data very seriously and we have taken all necessary measures to ensure the security and confidentiality of the information concerning visitors / users of our Website.

Please read this Privacy Policy carefully in order to be informed about the information collected by you when you visit and when you use its online services, the information posted on it, its use and your rights. These terms may be improved, updated or modified in whole or in part at any time.

This Policy is for informing the data subjects in accordance with Articles 13-14 of the EU General Data Protection Regulation 679/2016. If you have any questions about this Policy and in general the way Braaaapgoat collects and processes your personal data, please contact us at  info@braaaapgoat.com

Information we collect 

  1. Information collected automatically during your visit and interaction with our Website

Only visiting and browsing our website does not require you to provide/enter personal data. However, just by visiting and browsing our Website, certain information can be automatically collected, which can identify you directly or indirectly, such as:

  • your computer’s Internet Protocol (IP) address,
  • the type of browser and the operating system,
  • the websites you visited immediately before and after your visit to the page,
  • connection speed and information about the software programs installed on the computer,
  • basic server connection information and
  • information collected through HTML cookies, Flash cookies, web beacons and other similar technologies (see the Cookies Policy).

Regarding the information that is automatically collected from your browsing on our Website, please refrain from visiting our Website, if you do not wish us to collect and process this information.

  1. Information you provide us directly

-Contact

  1. In the event that you wish to communicate withus through our Website, you are invited to fill in and submit the corresponding contact form, upon submission of which we collect and process, upon your consent (legal basis of processing: article 6 par 1a of the General Data Protection Regulation), your following personal data:
  • Name
  • Email address
  • Subject of the message
  • Message (free text)

We inform you that your personal data is stored in the Web Hosting Cloud Server of our website (collaborating web hosting provider: TH. PAPAMICHAIL VAINAS G. PSALTAKIS G.P. , distinctive title: POINTER, all the terms set by the GDPR and the applicable national legislation are respected). We take all necessary protection measures during the storage of your data. Your data is retained until your request is processed. Your data is also deleted immediately after you withdraw your consent to processing. We may keep your data for a longer period due to legal obligations or to defend our legal interests (legal claims).

The purpose of the processing is exclusively to examine and process your request. Your data is not transmitted to other third parties. We may transmit your data in case of occurring legal obligation.

Regarding the above processing of your personal data, you have the rights provided by the GDPR: the right of access, the right to rectification, the right to erasure (right to be forgotten), the right to restrict processing, the right to data portability, the right to withdraw your consent to the processing of your personal data by sending us an email to the email address: info@braaaapgoat.com . In any case, you have the right to lodge a complaint with the Hellenic Data Protection Authority (www.dpa.gr) (see in particular the “YOUR RIGHTS” section below).

  1. You can communicate with us through the chat application – Messenger. In particular, you can message us:

-either as a guest (via the “continue as a guest” option). In this case we receive an anonymous message through the messenger application from which we cannot identify you,

– or by using your messenger account (via the “use messenger” option) in which case we receive a message from your account through the messenger application.

We inform you that we delete your messages from our messenger account after processing your request. We may keep your data for a longer period due to legal obligations or to defend our legal interests (legal claims). Please read carefully the Privacy Policy of Meta Platforms Ireland Limited: https://www.facebook.com/privacy/policy, in order to be fully informed about the processing of your personal data when using the Messenger application.

-Order – purchase of products

When you purchase a product from our e-shop, you are asked to enter personal information (“billing information”), which is collected at the “checkout” stage:

-Name

-Surname

– Residential address – product delivery address

-Country

– City

-Region

– Postcode

– Phone number

– Email address

– Company details (name, headquarters, etc.) in case the charge will be made to a company

The processing of your personal data is necessary for the provision of our services and the processing of your order (shipment, delivery, etc.) as well as for invoicing. The legal basis for the processing of your personal data is article 6 par. 1 b of the General Data Protection Regulation (GDPR), the processing is necessary within the framework of the contract between us. Furthermore, legal basis of the processing of your personal data is also article 6 par. 1c of the GDPR in the context of invoicing and issuing all the necessary tax documents, the processing is necessary for the fulfillment of our legal obligation.

Your data is transmitted to courier companies cooperating with us for the delivery of your order. All our partners to whom your personal data is transmitted are compliant with the General Data Protection Regulation and the applicable legislation. Your data is not transmitted to other third parties, except possibly to public audits and judicial authorities exclusively within the framework of our legal obligations.

We inform you that your personal data is stored in the Web Hosting Cloud Server of our website (collaborating web hosting provider: TH. PAPAMICHAIL VAINAS G. PSALTAKIS G.P. , distinctive title: POINTER, all the terms set by the GDPR and the applicable national legislation are respected) but also in our company’s information systems as electronic files. In addition, we keep a physical record of issued tax documents, shipping notes, invoices, receipts. All necessary technical and organizational measures are taken to protect your data and when the retention period expires, they are destroyed in the manner prescribed by law.

Your personal data is stored for as long as is necessary for the execution of the contract and for the establishment, exercise, and/or support of legal claims based on the contract (statutes of limitation of legal claims). In addition, the tax documents are kept for the minimum period defined by the applicable tax legislation.

Regarding the above processing of your personal data, you have the rights provided by the GDPR: the right of access, the right to rectification, the right to erasure (right to be forgotten), the right to restrict processing, the right to data portability. In any case, you have the right to lodge a complaint with the Hellenic Data Protection Authority (www.dpa.gr) (see in particular the “YOUR RIGHTS” section below).

– Create Account

Through our website you can become a member of Βraaaagoat by creating a user account in order to enjoy special offers – discounts. After you express your consent (legal processing basis: article 6 par. 1 a GDPR), we process your email address for the purpose of creating and managing your account. We also collect the following information that you can enter in order to purchase goods from our e-shop: name, surname, username, residential address, postal code, country, city-region and telephone.

In the event that you create an account, you can sign in by entering your email or username and your personal password in order to make your purchases as a member and enjoy our discounts and offers. If you select the “Remember me” option during your login, your login information (email/username and password) will appear pre-filled the next time you sign in. In case you lose your login password, you can enter your email or your username in the relevant field and we will send you a hyperlink to create a new password. For all the above processing you provide your consent.

We inform you that your personal data is stored in the Web Hosting Cloud Server of our website (collaborating web hosting provider: TH. PAPAMICHAIL VAINAS G. PSALTAKIS G.P. , distinctive title: POINTER, all the terms set by the GDPR and the applicable national legislation are respected) and are used exclusively for the purpose of maintaining and managing your account as stated above. All necessary technical and organizational measures are taken to protect your data and when the retention period expires, they are destroyed in the manner prescribed by law.

For the purpose of managing your membership registration, we will process your data for as long as you wish to remain a registered user until you delete your account or until you withdraw your consent to the processing of your personal data. Regardless of how we process your data during the period of time that is necessary to achieve the respective purpose, we will then keep it properly stored and protected for the period during which liability could arise from the processing, in accordance with the current legislation. Unless we are under a legal obligation to retain your data further, it will be deleted after you withdraw your consent and delete your account. In the context of the above processing, your data is not transmitted to other third parties, unless we have to transmit it due to legal obligation that may arise.

Regarding the above processing of your personal data, you have the rights provided by the GDPR: the right of access, the right to rectification, the right to erasure (right to be forgotten), the right to restrict processing, the right to data portability, the right to withdraw your consent to the processing of your personal data by sending us an email to the email address: info@braaaapgoat.com . In any case, you have the right to lodge a complaint with the Hellenic Data Protection Authority (www.dpa.gr) (see in particular the “YOUR RIGHTS” section below).

– Promotional actions – Newsletter

After your express consent, we may from time to time send messages to your email address in order to inform you about our new products and offers that may be of interest to you. You can subscribe to our newsletter list, in order to be informed about our offers and new products, by entering your e-mail address in the relevant field (Newsletter) of the website or by clicking the relevant option before your “Checkout”. The subscription to the newsletter list takes place after we receive your consent (legal basis: article 6 par. 1 a’ GDPR).

In the event that you no longer wish to receive such updates or at any time you wish to discontinue them, please notify us immediately by sending us an email to info@braaaapgoat.com or select the relevant opt-out (unsubscribe) option in the promotional message sent to you. You are free to withdraw your consent at any time.

The newsletter list is kept on the Web Hosting Cloud Server of our website (collaborating webhosting provider: TH.PAPAMICHAIL VAINAS G.PSALTAKIS G.P., distinctive title: POINTER) and on our Mailchimp account. All conditions and terms set by the GDPR and applicable national legislation are met. All necessary technical and organizational measures are taken to protect your data and when the retention period expires, they are destroyed in the manner prescribed by law.

For the purpose of sending promotional messages, we will process your data until you delete or cancel your subscription to the newsletter or until you withdraw your consent to receive promotional messages. Unless we are under a legal obligation to retain your data further, it will be deleted after you withdraw your consent and you will be removed from our newsletter list. In the context of the above processing, your data is not transmitted to other third parties, unless we have to transmit it due to legal obligation that may arise.

Regarding the above processing of your personal data, you have the rights provided by the GDPR: the right of access, the right to rectification, the right to erasure (right to be forgotten), the right to restrict processing, the right to data portability, the right to withdraw your consent to the processing of your personal data by sending us an email to the email address: info@braaaapgoat.com . In any case, you have the right to lodge a complaint with the Hellenic Data Protection Authority (www.dpa.gr) (see in particular the “YOUR RIGHTS” section below).

  1. We may collect personal information from various sources, including:

-through the Website

-through social media and trademark channels (for example Facebook, Instagram).

FOR STATISTICAL ANALYSIS:

To learn more about how our website is used by its visitors, we keep in aggregate form and analyze the data we collect. We may use this information, for example, to monitor and analyze the use of the Website, to enhance its functionality and to better shape its content and design according to the needs of our visitors.

MINORS

When collecting information directly from you, we take the appropriate care to verify which of the collected personal information relates to minors. In any case, if we find that we have collected any personal information from a minor we will delete the information from our database as soon as possible with the relevant information of the parent or guardian of the minor. If you think we may have collected information from a minor, please contact us immediately.

FOR WHAT PURPOSES WE USE THE INFORMATION WE COLLECT

We collect, process, use and store your personal data:

– For verification of your data by us, when you link to our website (login to user account).

– To purchase clothes from our e-shop.

– To provide our services to you, for receiving your orders, shipping and delivering the products.

– For the pricing of our services.

– To fulfill your special requests.

– To contact you and send you information about our services and offers.

– To operate and improve the quality and effectiveness of our services, our website, programs and applications related to our operations.

– To comply with applicable law.

– To support IT purposes.

– To support business processes.

LEGAL BASES FOR PROCESSING YOUR PERSONAL DATA

The legal bases for the processing of your personal data are directly related to the intended purpose. When your data is collected for the purpose of purchasing products from our Company website, the processing is considered legal in the context of the performance of the contract with you (article 6 par. 1 b΄ GDPR). In other circumstances the collection of your data is necessary to comply with our legal obligations and to proceed with the pricing of our services (article 6 par. 1 c΄ GDPR). The processing of your data for promotional purposes and to create a user account on our website is based on your consent (article 6 par. 1 a΄ GDPR). At the same time, depending on the nature of the processing, it may be based on other legal grounds of Article 6 of the GDPR (for example our legitimate interest (for example – legal claims – article 6 par. 1 f΄ GDPR) or Article 9 par. 2 of the GDPR when the processing concerns personal data of specific categories (the processing of special categories of data is mostly based on your express consent – article 9 par. 2 a’ GDPR and is carried out exceptionally after sending us a request that contains data of such category, e.g. allergy to some material etc).

USE AND EXCHANGE OF INFORMATION

  • We respect your right to privacy and the information that concerns you and therefore uses this information for the aforementioned purposes. For this reason, we do not disclose, transmit or make your information available to third parties.
  • In case we transmit your personal data to countries outside the EU, we are committed to complying with all legal conditions and terms as provided for in the General Data Protection Regulation (Chapter V, articles 44 etc.) and in other applicable national and European legislation.

We may make information about you available to other companies, applications or individuals in the following circumstances:

  • We may disclose to third parties aggregated information or information that does not directly identify you, so that we may develop the content and services of our Website. Please note that we do not disclose your contact information to third parties in any way.
  • We may use third parties to provide services related to our Website, such as database management, maintenance services, analytics, data processing and email distribution and text messaging. These third parties will have access to the information that concerns you only for the performance of their above duties on our behalf and with explicit contractual obligations regarding the protection of your privacy and personal data.
  • We may disclose information about you in the event that our sole proprietorship is acquired by or merged with another company or when a similar business transaction takes place. However, in this case, our Website will notify you by placing a clear notice within it or by sending a relevant notification to the email address you provided to us, before the information concerning you is transferred and generally subject to a different personal data protection policy.
  • We may disclose information about you to investigate, prevent or take action against any illegal activity if there are suspicions of wrongdoing or criminal acts against the rights and legitimate interests of any natural or legal person in the event of a breach of the Terms of Use or if that is required by law, as well as in other cases in which we believe in good faith that the disclosure of the information is necessary.
  • We may disclose information about you to respond to summonses, investigative warrants, court proceedings, court orders, legal proceedings or other measures imposed by any competent authority, including the Personal Data Protection Authority and other Supervisory Data Protection Authorities of countries – members of the European Union, as well as to secure and uphold our legitimate rights or to challenge claims against us.

Please note that third parties may collect data about you independently, including your IP address and information about the websites you visit and the links you click on, through cookies, “clicks” on links or other media during your visit. For more information, see the “Cookies” Policy.

In cases where you provide us with personal data of third parties, you guarantee that you have informed them of the purposes and manner in which we must process their personal data.

INFORMATION KEEPING TIME

We will keep your personal data that we collect through our Website for the absolutely necessary period of time for the fulfillment of the above processing purposes or the observance of the applicable laws or agreements of restriction or terms of this Policy. We will keep the information collected automatically for up to 12 months and then it can be stored in an unrecognizable summary form.

If you withdraw your consent to the collection and processing of your personal data, we will delete your data from our files.

When processing is required by provisions of the applicable legal framework, your personal data will be stored for as long as the relevant provisions require.

When processing is performed under a contract, your personal data is stored for as long as is necessary for the execution of the contract and for the establishment, exercise, and / or support of legal claims under the contract.

When processing is done to serve your request, we will process your data for as long as it takes to satisfy your request.

When the processing is done in the context of promotional activities and marketing, we will process your data until you revoke your consent and your request to no longer receive our promotional messages.

Your data as a user of the website (member) will be kept until you withdraw your consent and your request to delete your account.

In all of the above cases, your personal data may be retained for a longer period of time in the event legal obligations arise as well as for the exercise, establishment or defense of our rights or legal interests before judicial authorities.

INFORMATION SECURITY

The security of your personal data is our absolute commitment. To achieve this, we apply all modern and appropriate for the purposes of processing technical and organizational measures, for the reasonable protection of your personal data from unauthorized and illegal access and processing or accidental loss, destruction, damage, theft, use or disclosure, response and adequacy of which we check at regular intervals.

We cooperate with the company “TH. PAPAMICHAIL VAINAS G. Psaltakis G.P.” , distinctive title: POINTER, for the provision of WebHosting services and the storage of our website data on Cloud Server. The cooperating company is fully compliant with the General Data Protection Regulation and national legislation (Law 4624/2019) and observes strict measures for the security of personal data.

The security and safety of your information also depends on you. In cases where we have given you or that you have chosen a password to access the services through our website and / or our applications, you are responsible for maintaining the confidentiality of this password. Please do not share your password with anyone else.

We make every effort to ensure the most complete safe use of our website or applications. We recommend that you do not include any confidential information (eg credit/debit card information) when using e-mail. For your own protection, our responses via email to you will not include any confidential information.

Third-party social networks that provide interactive activities, add-ons or social networking features (for example to allow you to connect to Facebook or Google to find friends to add as links or to “Like” a page) may use cookies or other methods (for example web beacons) to collect information about the use of the site and our applications. The use of this information by third parties depends on the privacy policy available on the social networking site, which we encourage you to consider carefully. These third parties may use these cookies or other tracking methods for their own purposes, by relating information about the use of our website with any personal information they may have. We may also receive detailed information from social networks that will help us measure the effectiveness of our content and ads on social networks (for example appearances and clicks).

CREDIT/DEBIT CARD PAYMENT

Your credit/debit card details are not stored in our storage media during the transaction but are registered directly in a secure environment of the cooperating companies VIVA WALLET and PAYPAL, which observe all the necessary security measures to protect your personal data.

For more information regarding the processing of your personal data, please read VIVAWALLET’s Privacy Policy: https://www.vivawallet.com/privacy-policy and PAYPAL’s Privacy Policy: https://www.paypal.com/us/legalhub/privacy-full#paypal_privacy_statement

YOUR RIGHTS

You may, as the case may be, exercise the following rights:

  • the right of access, to find out which data we are processing for you, for what purpose and their recipients,
  • the right to rectification, in order to correct any deficiencies or inaccuracies in your data,
  • the right to erasure (right to be forgotten), to delete your personal data from our files, but as long as their processing is no longer necessary or the retention of your data is not required in order to comply with our legal obligations or for defense our legal interests before the Courts,
  • the right to restrict processing, in case of questioning the accuracy of your data,
  • the right to data portability, to receive your data in a structured and commonly used format,
  • the right to object if you do not wish to use your data for the purposes of directly promoting our services. We do not create profiles based on the personal data you provide to us through this Website.
  • the right to withdraw your consent to the processing of your personal data. You can withdraw your consent at any time by sending an email to info@braaaapgoat.com . The withdrawal of consent shall not affect the lawfulness of processing based on consent before its withdrawal.

Your rights are subject to the terms and restrictions of applicable law (articles 12 – 22 of the GDPR and the provisions of Law 4624/2019, articles 29 – 35).

For the exercise of your rights, please address your respective request by writing to us in the following postal address Filopappou Square 1, Athens Greece, P.K. 11741 or by phone calling +30 6955807315 or by sending us an email to info@braaaapgoat.com

We will make every effort to respond to your request within thirty days of receipt. However, if due to the complexity of your request or due to the data volume it is not possible to satisfy your request within thirty days, we undertake to inform you within the above deadline in writing of the reasons for the delay and to make every effort to satisfy your request as soon as possible and in any case within two additional months.

Our sole proprietorship reserves the right not to satisfy your request in the event that it is found to be manifestly unfounded or excessive, informing you of the reasons for its dissatisfaction.

In any case, you have the right to lodge a complaint with the Hellenic Data Protection Authority (www.dpa.gr).

PRIVACY POLICY UPDATES

Sole proprietorship “Braaaap Goat” reserves the right to modify this Policy, always in accordance with applicable law on privacy and personal data protection. Visitors to our Website (e-shop) should regularly read the Privacy Policy to be informed of any changes made, and we undertake to provide the necessary information to the visitors and users by any means possible in compliance with the conditions set by the EU General Data Protection Regulation 679/2016.

DATA PROCESSOR

The sole proprietorship “Braaaap Goat”, which is based in Athens Attica, Greece, postal address: Filopappou Square 1 P.K. 11741, Tax Identification Number: 1522017765, A΄ Athens, e-mail address: info@braaaapgoat.com , e-shop customer service telephone line: +30 6955807315.

CONTACT

If you have any questions regarding this Policyor in general, regarding the activities of our Company, you can contact us at the email address: info@braaaapgoat.com